Frequently Asked Questions

Anubris provides full-spectrum IT services, AI solutions, and builds its own SaaS products. We offer 15+ IT services across Core IT, Cloud & DevOps, Security, and Advisory categories, along with cutting-edge AI capabilities. We are based in Lahore, Pakistan and serve clients globally.

Anubris is headquartered in Lahore, Pakistan. We are officially registered as ANUBRIS (PRIVATE) LIMITED with the Securities and Exchange Commission of Pakistan (SECP) under CUIN: 0326864, incorporated on February 16, 2026.

You can reach us by emailing admin@anubris.com or by using the live chat widget on our website powered by Chatwoot. You can also visit our contact page at anubris.com/contact to submit an inquiry form.

We offer 15 IT services across four categories: Core IT (IT Support, Infrastructure, Managed Services, Communications), Cloud & DevOps (Cloud Services, DevOps & Automation, Software Development), Security (Cybersecurity, SecOps & SOC, IAM, Backup & DR), and Advisory (IT Consulting, Microsoft Solutions, Licensing, Documentation & Training).

With Managed IT, Anubris takes full responsibility for your IT environment — we handle everything from monitoring and maintenance to support and strategy. With Co-Managed IT, we augment your existing internal IT team, filling skill gaps and providing additional capacity where you need it most.

We support all three major cloud platforms: Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). Our services include cloud migration, optimization, multi-cloud architecture, cost management, and ongoing cloud operations.

Yes, we build custom web, mobile, and desktop applications using modern technologies including React, Next.js, Flutter, Rust, Python, and more. We handle the full software development lifecycle from requirements gathering to deployment and maintenance.

Our AI services include infrastructure deployment (GPU clusters, model serving), AI-powered automation, custom AI application development, integration consulting, and AI security. We help businesses leverage AI for real operational improvement, not just hype.

Yes, we specialize in on-premise AI deployments for organizations that require data privacy and sovereignty. We set up local LLM inference using tools like Ollama and vLLM, configure GPU infrastructure, and optimize models for your specific hardware.

Absolutely. We build custom AI applications ranging from intelligent chatbots and virtual assistants to computer vision systems, NLP pipelines, recommendation engines, and predictive analytics platforms — all tailored to your specific business needs.

We develop three products: Telnety — a remote access and IT management platform; BedShift — a hostel and accommodation management system; and Agrixia — an agricultural marketplace connecting farmers with buyers.

BedShift is live and available for hostel operators. Telnety is coming soon with early access planned. Agrixia is currently in development. Visit our products page at anubris.com/products for the latest updates.

Our pricing varies by service type. We offer per-user pricing, per-device pricing, project-based fixed fees, and time-and-materials billing depending on the service. We provide detailed proposals with transparent pricing before any engagement begins.

We offer both month-to-month and annual engagement options. Month-to-month provides flexibility, while annual agreements typically come with preferential pricing. The specific terms are outlined in your service agreement.

We offer a 30-day refund window for services. Refunds for products are assessed on a case-by-case basis. Custom development work already delivered and consumed consulting hours are non-refundable. See our full refund policy at anubris.com/refund for complete details.